Not Feeling ‘Comphy’ – Bedding Company Sues Amazon Over Search Engine
August 21, 2018
By Lori Beam
In a complaint filed last month, upscale bedding company, The Comphy Co., claims Amazon is violating trademark and other laws by providing search results for inferior third-party bedsheets, including similarly named “Comfy” brand sheets, when consumers search on Google, Bing or Amazon for terms like “comph” and “comphy.”
According to the complaint, Comphy repeatedly rejected Amazon’s attempts to persuade Comphy to sell its products on amazon.com. And, despite its refusal, Comphy claims Amazon:
- Pays third-party search engines to direct consumers searching for “Comphy” brand sheets to amazon.com instead of comphy.com.
- Uses its own algorithm on amazon.com to populate a page of search results for third-party products when people type “comphy” in the search bar.
- Provides results that do not make the brand names of other sellers immediately evident, creating customer confusion.
- In a similar suit filed in 2015, the Ninth Circuit ruled in favor of Amazon.
- Courts have repeatedly held that the mere use of another party’s trademark as a keyword in Google AdWords (and equivalent services) does not constitute trademark infringement/unfair competition so long as the third party’s trademark is not included in the actual text of the ad that is displayed in response to a search query.
- There is little possibility of consumer confusion about the source or affiliation of nondeceptive ads that clearly identify their source. This is true even when those ads are shown in response to a search incorporating a competitor’s trademark as a search term.